IMPORTANT: Steam Phishing Attempts.

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IMPORTANT: Steam Phishing Attempts.

Postby Xerxes on Mon Mar 02, 2009 7:06 pm

Information on Steam Phishing:

Never enter your information into a Steam chat session, for any reason. Valve will never use the Friends network to contact you about your account, nor will they ask for your password. Ignore every request for information of this kind you receive.

Please see here for information from the Steam FAQ.

Phishing is attempting to gain access to a person's information through deceptive or misleading methods. There have been a lot of recent attempts to hijack accounts from Steam users recently. These attacks usually come in the form of a user (who you usually do not know), contacting you through Steam. They will then proceed to say they work for valve or something similar. They may even claim there is a problem with your account, or perhaps to offer you free items after "confirming you own the account". The same methods are often used in false emails.

Bear in mind that anyone may add you to their friends list, and that hijackers will use deliberately misleading names to request information.

They will usually ask you for information such as:

  • Your Username.
  • Your Steam Password.
  • Your Credit Card/Paypal information, or information about recent transactions.
  • Any other personal information.

It is important that you do NOT give them any such information. They will hijack your account, and you will lose all of your games possibly without the chance to get them back. If your account is hijacked, you also run the risk of your reputation being destroyed as they will often use hijacked accounts for hacking. Even more serious is the case where you give them any kind of financial information, as they can steal your money, or even worse- your identity.

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Other common ways they may steal your account information are through programs or mods for steam that have been tampered with to harvest the information they want. People selling or giving hacks often have ulterior motives and may steal your account- do not use hacks!

You must also ensure that any links you sign into with your steam account information are DEFINITELY on the steam site (steampowered.com). If you are in any doubt as to the legitimacy of an email seemingly sent by Valve, do not visit any links on the page and log into your steam account in a new browser, after going directly to steampowered.com. This will prevent them taking your login information through you accidentally logging into a Steam clone.


Ways you can avoid having your information or account stolen:

  • Never give anyone else your account information for any reason.
  • Be wary of any new people added to your friends list.
  • Know that Valve will never contact you through Steam friends nor ask you for your password or other confidential information.
  • Use strong and unique passwords.
  • Be wary of any steam programs you install as they may be malicious.
  • Scan your computer for malicious programs regularly.
  • Try to avoid logging in on insecure or public computers.


What to do if your account is hijacked, or someone attempts to hijack it:

If your account has been compromised, please see the Retrieving a Lost or Stolen Steam Account topic (on the steam forums) for instructions to retrieve your account.

There is also some advice on what do from fellow forum users here

If another user requests your account information, please see the Contacting VALVe Billing and Support topic for instructions to submit an incident report.

If you are unsure about requests you have received, check the Steam hijack thread.
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Flawless on Mon Mar 02, 2009 8:05 pm

The password point is probably most underlooked by people in my experience.

If you still managed to get your account stolen after following all what was said, you probably deserved it ;p
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Re: IMPORTANT: Steam Phishing Attempts.

Postby MittinsKittens on Tue Mar 03, 2009 10:16 am

Another tip may I ask

-Waste their time and mess them around for epic lulz.
They are trying to hijack your account/waste your time, so waste theirs, and plus, every second they are failing with you, is a second where they are NOT scamming someone else :P

viewtopic.php?t=34680&highlight=scam

Note, the fact he can't spell Administration, and his General spelling fails.

Quick tip...I wouldn't click on the links near the bottom if I was you, unless you want some mental scarring :o
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Unspecified on Tue Mar 03, 2009 10:46 am

Nice post Xerxes - never hurts to be on your guard.
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Alvarez on Sat Mar 14, 2009 11:10 am

Got one of these guys trying me last night. Loser.
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Mox -05 on Thu Mar 19, 2009 6:41 pm

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and another, straight from the UKCS community group :/
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Sonic on Thu Mar 19, 2009 7:07 pm

Writing in blue too easy...how can that guy stole someone whit that conversation :D
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Dr C on Thu Mar 19, 2009 7:10 pm

I just had that same guy contact me on steam mox. Gunna report now if you have not already done so.


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Re: IMPORTANT: Steam Phishing Attempts.

Postby Xerxes on Thu Mar 19, 2009 7:12 pm

Already reported, I too received this. :)
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Dr C on Thu Mar 19, 2009 7:14 pm

Ok, had a good laugh about it whilst playing some CSS :D


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Re: IMPORTANT: Steam Phishing Attempts.

Postby Nelsaidi on Thu Mar 19, 2009 9:56 pm

He did me to, i then added 5000 useless usernames to his list of accounts ;)

My convo went like


:: something blah blah blah verify your account
Nelsaidi f**k you

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Re: IMPORTANT: Steam Phishing Attempts.

Postby Gh0st.IRE on Sat Mar 21, 2009 1:11 pm

I heard this happening in the UKCS L4D Steam Group?

Two gents were talking about it on TF2
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Re: IMPORTANT: Steam Phishing Attempts.

Postby NightStalker on Sat Mar 21, 2009 6:59 pm

Gh0st.IRE wrote:I heard this happening in the UKCS L4D Steam Group?

Two gents were talking about it on TF2



there is no UKCS l4D steam group......there is only UKCS Steam Group
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Sonic on Sat Mar 21, 2009 10:06 pm

Xerxes wrote:Already reported, I too received this. :)


How do u report?
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Xerxes on Sat Mar 21, 2009 10:29 pm

You have to create a steam-support account and submit an incident report. :)
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Nelsaidi on Sun Mar 22, 2009 12:10 am

NightStalker wrote:
Gh0st.IRE wrote:I heard this happening in the UKCS L4D Steam Group?

Two gents were talking about it on TF2



there is no UKCS l4D steam group......there is only UKCS Steam Group

There is, though unofficial ;-)
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Re: IMPORTANT: Steam Phishing Attempts.

Postby DrK on Sat Apr 04, 2009 7:44 am

Why havent I got any information about that? That never come up for me....
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Slippery Lizard on Tue Apr 14, 2009 5:28 pm

i got the random message and it just said this website, http://start-playing.co.*fakesite*cc/

went on it(bad idea i know) and it was offering free games from steam if u typed in ur username, password and email
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Re: IMPORTANT: Steam Phishing Attempts.

Postby Xerxes on Tue Apr 14, 2009 5:45 pm

DrK wrote:Why havent I got any information about that? That never come up for me....


What never came up for you? :)
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Re: IMPORTANT: Steam Phishing Attempts.

Postby oodle doodle on Thu Apr 23, 2009 1:59 pm

Happened to me a few years ago. Heres a screen.

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