Virus Help

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Virus Help

Postby Cass0 on Mon Apr 04, 2005 6:34 pm

Right so my dad the computer noob clicked on something on his pc and got his anti virus software going mad saying it has a virus in C drive and temporary internet files, it says the file is 12025.exe is causing this but also it says W3/Qdialer.W i need some help on to get rid if it, i have tried deleting it but it always re appears.

please help me as my dad is getting uber pissed off :P

thanks


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Postby EvolvedMonkey on Mon Apr 04, 2005 7:24 pm

look on www.symantec.com to see if there is a removal tool.

also download adaware personal from www.lavasoft.com to see if its spyware/adware, it normally finds dialers and gets shut.

What antivirus are you running?
You got any firewall protection?

Also just type the 12025.exe into google to see if anybody else has the same problem and if they have any removal ideas and solutions.

Also check for any unusual programs or applications that have been installed on your Add/remove programs, anything you dont recognise.
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Postby Cass0 on Mon Apr 04, 2005 7:35 pm

hhhmmm ill give it a go


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Postby Kung Fu Elvis on Mon Apr 04, 2005 9:13 pm

Look up the virus library of you anti virus softwares web site. They all name viruses slightly differently.
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Postby La Chavvy on Mon Apr 04, 2005 10:10 pm

http://www.what-process.com

Though not entreily to do with your problem, if your not sure exactly what it is, type the processor name eg "hack.exe" into the search in that site and it will tell you stuff about the process.


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Postby ChowRiit on Mon Apr 04, 2005 10:51 pm

Try AVG, link in the PC security thread (check my sig below). :)
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Postby Junglist on Mon Apr 04, 2005 11:09 pm

Don't install any more anti-virus software, no point. The virus will just fk it up when your installing, try an on-line scan from http://housecall.trendmicro.com/ it picks up everything and tells you exactly how to disable it aswell.


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Postby ChowRiit on Mon Apr 04, 2005 11:10 pm

JunglistMovement wrote:Don't install any more anti-virus software, no point. The virus will just fk it up when your installing, try an on-line scan from http://housecall.trendmicro.com/ it picks up everything and tells you exactly how to disable it aswell.


Most viruses only disable common AV proggies, normally only stuff like the big packages eg Norton, if any at all. You may find installing a smaller, less popular program such as AVG will help. Always worth a try anyway...
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Postby Cass0 on Mon Apr 04, 2005 11:14 pm

thanks alot


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Postby bubba on Tue Apr 05, 2005 8:08 am

do what im gonna do soon, pick ya pc up..... find a window.

Throw is as HARD as u can @ it and hope it shatters on floo outside
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Postby Energizer_Bat on Tue Apr 05, 2005 8:20 am

If it is xp on the machine then the reason the virus keeps on reappearing is that system restore is restoring it once u delete it.

To stop this turn off system restore and run the anti-virus program, if it finds no viruses restart the machine and turn back on system restore! :)

This is a common problem with system restore in xp!
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Postby Little_Devil on Tue Apr 05, 2005 1:26 pm

Energizer_Bat wrote:If it is xp on the machine then the reason the virus keeps on reappearing is that system restore is restoring it once u delete it.

To stop this turn off system restore and run the anti-virus program, if it finds no viruses restart the machine and turn back on system restore! :)

This is a common problem with system restore in xp!


Ah no my good baty. Some virus programs have at least 1 spawn if not more. These spawn programs have (unrelated to the registry) a way of starting up even on a system restore(won't go into the ways this can be achieved for obvious reasons). They then re-create the original registry entry and hey presto its back.

The easiest way to get rid of somthing like this is to go to symantic and read their article on doing this. The other way is to start the machine in safe mode and install/run a good protection/removal software prog.

DO NOT INSTALL Ad-Aware it has its own Spyware(3 of em at least)
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Postby La Chavvy on Tue Apr 05, 2005 1:48 pm

I dont understand why you are so against Ad-Aware. I have both the professional and Home edition and neither have caused any problems. ( one for one pc and the other for another pc btw ).


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Postby CATCHERAL on Tue Apr 05, 2005 1:56 pm

try a system restore from before you got the virus if you havent installed mucsince then?
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