n00b with questions (hoping for answers)

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n00b with questions (hoping for answers)

Postby The Ninja Pirate on Thu Oct 16, 2014 2:06 pm

Figure'd out that some of you guys might know what to do.

So got two issues for you to solve. I updated my computer big time at summertime and decided to install Payday 2 and Dark Souls 2 again but apperently they didnt store anything in Steam cloud service. Is there a possibility for me to restore my saved files (all the progression and stuff) from the old harddrive and if so where can then?

Second problem is probably something to with graphics card. It does this weird distortion from time to time (very rarely thank goodness), like picture jumps a bit up and down and some black and white lines appear on top of the screen. I've tried to secure it more firmly in place, but it doesn't seem to help. Any ideas?

Cheers in advance

<3 TNP
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Re: n00b with questions (hoping for answers)

Postby Flare on Thu Oct 16, 2014 3:12 pm

The saved games assuming you did not uninstall the game prior to upgrading, would typically either be in your Documents folder, or in the SteamApps/common/game name portion of the drive.
Unfortunately I uninstalled Dark Souls 2 entirely due to HDD space (wanted to put Middle Earth: Shadow of Mordor on the SSD), so I cant tell you where exactly.

The graphics issue is more disturbing, that could indicate a heat issue with the graphics card...or even the monitor itself.
You could try using software like HWMonitor (free- need to register email I believe though) to check the cards temperature, as for the monitor you should be able to feel excess heat emitting from its vents.

Does it occur after long sessions mostly ?
Have you changed drivers lately ? Tried reverting to older drivers if so ? Tried uninstalling all your graphic drivers and doing a clean re-install of the drivers ?
Only happen with graphic intense games ?
How long since the GPU's fans have been cleaned out ?
How old is the monitor (and type ) ?
Sometimes keeping an eye on your stats is not a good thing :P

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Re: n00b with questions (hoping for answers)

Postby The Ninja Pirate on Thu Oct 16, 2014 6:50 pm

I think monitor isnt probably the issue because I got a new one two weeks ago. It's ASUS VS239HV.

It happens in no specific situation. It happens in games or if I'm just browsing internet. Sometimes it doesn't happen at all and sometimes there's few "bursts" in a short period of time, someitmes it starts just after 1 hour and sometimes after several hours. I'll try cleaning it tomorrow and see if that helps. I haven't tried the full reinstallment of drivers so probably gonna try that aswell, or just upgrade the drivers.

What is the best way of getting the dust of from computer? I only got powerful air compressor and I've heard that vacuum cleaners are bad for computer parts.
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Re: n00b with questions (hoping for answers)

Postby EWJ on Thu Oct 16, 2014 8:05 pm

Did you have the issue before the new monitor?
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Re: n00b with questions (hoping for answers)

Postby The Ninja Pirate on Fri Oct 17, 2014 6:08 pm

I had, but they were worse with the old monitor. Also can't catch them with screenshots. Didn't have any issues before I updated my computer. Graphics card is Radeon R9 280X.
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Re: n00b with questions (hoping for answers)

Postby EWJ on Fri Oct 17, 2014 8:23 pm

Possibly a damaged connection.. have you tried a different port DVI etc..
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Re: n00b with questions (hoping for answers)

Postby Flare on Fri Oct 17, 2014 10:12 pm

Well it seems the Monitor is somewhat eliminated, so the GFX card...

Typically to clean the card you would take it out of the case, use compressed air to blow out the fans and a lint free cloth without alcohol to wipe the connectors, dont forget to blow the slot as well to clear that of any dust.

This issue could be a dirty GPU fans, or a old card going... you can check the GPU's temperature with HWMonitor, or if its a MSI the riva tuner/ afterburner software.
HWmonitor : http://www.cpuid.com/softwares/hwmonitor.html (watchout for downloads from CDnet tho, adware loaded pile of shit from there).

Often just pulling the card and cleaning the connectors and fans can sort out a lot of issues.
Sometimes keeping an eye on your stats is not a good thing :P

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Re: n00b with questions (hoping for answers)

Postby Kaelan002 on Sat Oct 18, 2014 11:25 am

Are you connecting the monitor over digital (DVI/HDMI/Displayport) or over VGA?
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Re: n00b with questions (hoping for answers)

Postby The Ninja Pirate on Sat Oct 18, 2014 1:05 pm

Hokay, used the HWMonitor. Graphics card temperature is at 35 Celsius at the moment. Is this bad? Also no idea how long has computer been running (was hunting), at least four hours I think.

GOnna blow the dust off next.
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Re: n00b with questions (hoping for answers)

Postby EWJ on Sat Oct 18, 2014 11:35 pm

35 at idle is fine.. you need to run a game or 3. then check the temps.

It could just be a dodgy connection.
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Re: n00b with questions (hoping for answers)

Postby The Ninja Pirate on Sun Oct 19, 2014 10:28 am

So i played some shadow of mordor yesterday for roughly 1,5 hours and at the end of the session i started to have some graphivissues thati know is related to heating issues. So i checked the temperature and it was 59 celsius.

I was thinking it aswell that is the problem with the connection, but how can i make sure that everything is proparly connected except that I just try replug everything?

EDIT: I'm using HDMI-cable
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Re: n00b with questions (hoping for answers)

Postby Little_Devil on Fri Oct 24, 2014 1:20 am

Gfx issue sounds like a sync problem, so could just be settings or a crappy connection somewhere.
59 degrees is not that bad, hdmi cables can be a pain, but spares can be picked up relatively cheaply. As you say unplug everything including the card and do a good clean.

I recently cleaned my computer out, dust everywhere after I used the compressor on it :P :)

I found it was worthwhile buying a disk recovery program, some time ago, but have a look around. You can get some which have a thirty day trial period, which are good enough for recovering your saved files, and may even recover the complete local game content.
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Re: n00b with questions (hoping for answers)

Postby The Ninja Pirate on Tue Nov 25, 2014 12:40 pm

So I finally managed to kick my ass to do stuff and I blew the dust of from everything inside the computer and reconnected all the wires. 30 minutes in and still no disturbance, so far so good...

EDIT: NO luck, still getting screen jumping up and down. :C

EDIT2: So I swapped graphics card's place into different PCI-E port in motherboard and it seems to fixed the problem. Does it mean anything that next new PCI-E prt says "PCI-E8" and the old one had "PCI-E16"?
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