The Technology noob and the Helpline
Helpline: Customer service, how can I help?
Noob: Yes... hello. I phoning about my laptop, the monitor is not working.
Helpline: Ok sir... can you please give me your computer model number?
Noob: Were can I find my laptop model number?
Helpline: Should be in the back of the desktop.
Noob: Sorry I can't find my desktop.... is that inside the keyboard?
Helpline: Sir... the desktop should be connected to your monitor.. just follow the cable from your monitor to the desktop.
Noob: But the monitor is attach to my keyboard...I can't see any cables.
Helpline: Sir.. do you have a wireless monitor ?
Noob: I think so... I can't see any cables.
Helpline: Ok SIR ..... I want you to look for a rectangular box near your monitor.. can you do that for me please?
Noob: Ok.. one second....
(several minutes later)
Noob: I think I found it...the model number is: N0958600-TV
Helpline: Ok.... let me check your computer specifications.
( several minutes later)
Helpline: Sir... can you please re-check the computer model number?..I can't find any information on our database.
Noob: I'm sure it's N0958600-TV
( several minutes later )
Helpline: Sir.. I going to put you on hold for few minutes..I need to find a supervisor.
Noob: OK thank you.
( several days later)
Noob: Helloooo?.... any one there?.......
The Gentle or the Furious.
The Knight shield or the Warriors sword.
The Right and Wrong or the Wrong and Right.
The Open palm or the closed fist.
The Black or the White ?