Totally beyond my control, we are being forced by our data center provider, RapidSwitch, to change the IPs of all our 213.228.232.x servers to new IPs. We are aware this is a total nightmare as all our clients have us in their favourites as the existing IPs and its taken us years to build up that player base with UKCS in everyone's favourites. There's also references to our IPs on other people's websites across the globe and those will soon point to non existent servers.
The change will affect ALL servers (CSS, DoD, TF2, LFD, 1.6), except for DoD Donner which is not on the 213.228.232.x range.
You can trust me when I say I've done everything in my power to avoid this imposed change on us, but RapidSwitch have given us no room for negotiation, not even on timescales, despite huge efforts on my part. We are staying with RapidSwitch, but with an enforced IP change.
The reason for the change has not been clearly conveyed to us. RapidSwitch said it was being forced on them by another supplier company (Level 3 communications), but when I followed up with that company to see if we could agree better time scales, or keep the IPs, that company said they were not the cause or involved in any way. After finding this out, when I asked RapidSwitch for clarification for the move they replied "If you are not prepared to accept this change is going to happen, then I would suggest we go our separate ways" and complained at me for "using up a disproportionate amount of their time in an unreasonable way". No further explanation for the IP changes has been provided to us and they show little understanding of the impact of changing a game service providers IPs really means.
I don't even have the new IPs yet, but we may need to change as soon as this coming weekend. I'm hoping to have a period of around 6 weeks where locked game servers on the old IPs say "Moved to new IP: x.x.x.x". This will help regulars find us again. Only around 1% of the total player base that uses UKCS over an extended period use this forum, so won't know this is happening or where we've moved to. Ideally we'd need to advertise the new IPs for 6 months to reach everyone who plays in phases, but those time scales are not on offer. Unfortunately we don't have enough hardware to change suppliers altogether and have an overlap period. Hence staying with RapidSwitch, and accepting a forced IP change, is our only option in these time scales.
This change is likely to significantly reduce the amount of players on UKCS for a long time to come, as the hundreds of thousands of casual players will not realise we've moved and just assume we've closed. I hope over time, the player base will build up again if we can migrate our core player base to the new IPs.
For those who use the UKCS game plugins, with the direct menu options for joining the games, we will be providing new versions that point to the new IPs. I will be emailing everyone who has donated, and who is a forum member, informing them of the new IPs once we have migrated. In total we have around 500,000 people who have played 1 or more game types on UKCS over the years, so probably we're expecting more than a million re-entries of IPs by players caused by this change.
I will post the new IPs, when I know them myself, at the time i'm about to start the swing. You will only be able to enter the new IPs once the servers have been migrated. I hope the 'add favourite' works, because thats not been the most reliable piece of coding by Valve from experience, and we don't want that headache on top of an already big problem.
To say I'm unhappy about having this forced upon us is an understatement of the situation. But given no choice what so ever, we just have to make the best of a bad deal being messed about like this outside of UKCS's control.
Your support and understanding would be appreciated, and we must all do our best to populate the servers on the new IPs once this occurs.
The new IPs for all servers are: