UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

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UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby TC on Thu Aug 20, 2009 7:37 pm

There will be short 1 hour outage of UKCS website ranks system during Friday. This is to install extra memory on the web server to improve performance. The outage will be approximately 1 hour and the final time is not yet fixed. Somewhere between 9am and 4pm.

During the outage there will be:

- No UKCS website
- No in game ranks recording or display
- No in game features that require database access (eg, map ranking etc)
- No in game high speed downloads of maps/sounds etc
- Possible interruptions to 1.6 server

We apologise for the inconvenience this improvement work may cause during its implementation.
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Re: UKCS Website/Ranks outage - Friday 21st August

Postby GazNET on Thu Aug 20, 2009 7:46 pm

No need to apologise, TC - improvements are always welcome. :)
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Re: UKCS Website/Ranks outage - Friday 21st August

Postby Unspecified on Thu Aug 20, 2009 10:29 pm

1 hour with no shoutbox?

This is seriously going to improve my productivity at work tomorrow TC!!! How could you?! ;)

More RAM always = win though!
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Re: UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby TC on Fri Aug 21, 2009 1:04 pm

This took longer than expected and encountered some other issues afterwards causing an extended outage of UKCS.

The extra memory has been installed now. There is further tuning to be done to make use of that memory but that is deferred until next week.
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Re: UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby Xerxes on Fri Aug 21, 2009 3:13 pm

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Great work as usual!
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Re: UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby Flare on Fri Aug 21, 2009 3:38 pm

Thanks for the heads up TC , outages are not the real problem it is lack of consideration for vistors that causes the irritation, and that irritation is relieved / removed by simply keeping vistors informed ... of course unplanned issues are different kettle of fish :P

EDIT: PS is it possible to have a Generic ' Down for planned maintenance ' page when the server is down ? I got a mysql access error when I tried to access the site during the downtime... not very informative :P
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Re: UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby Xerxes on Fri Aug 21, 2009 4:34 pm

Unfortunately, the entire webserver was taken offline so there was no way to make a custom page like that.

The MySQL error you received was one of the knock-on effects of the downtime that TC promptly dealt with. :)
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Re: UKCS Website/Ranks outage - Friday 21/08 - COMPLETE

Postby SponGeStalKer on Fri Aug 21, 2009 4:40 pm

I just logged in to see what time the server would be down, and low and behold its done already....hoorah for TC!

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